To accomplish this we pursue the following fundamental points:

• Understand and satisfy the needs, present and prospective, of our actual and potential clients, keeping constantly under control the quality of our products and services offered; The satisfaction of our Clients is the foundation of Our Company’s growth and existence.
• Understand, respect and take in consideration the needs and positive expectations of stakeholders (Employees, suppliers, partners, society and organizations), creating an efficient organizational structure, open to dialogue, that can foster the growth and prosperity of the Company, as well as, the employees and the social environment of the company’s operations.
• Activate best practices and tools to establish a relationship based on trust, transparency and fairness.
• Respect of the environment and human rights.
• Have a careful attitude towards our human resources (respect of labour rights and laws, respect of gender rights and sexual harassment, absence of racial and religious discrimination, health protection, sponsorship of human resources, intellectual capital and human capital within the company) .
• Engage in social responsibility practices to improve and protect the environment (invest in culture, research, environmental protection, health protection, charity projects, etc…)
• Lead the organization toward an improvement of the performance, never being satisfied of the results achieved, developing a creative spirit, open to changes.
• Умение да се води организацията към подобряване на нейната ефективност, като никога не се задоволява с достигнатото ниво, разработване на творчески дух, отворен за промяна;
• Perform operations with a mentality open to dialogue and collaboration, an individual doesn’t win alone, but a team does.